Troubleshooting 287
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Lights came on and then went out
The printer’s voltage may not match the outlet rating. Turn off the
printer and unplug it immediately. Then, check the printer labels.
c
Caution:
If the voltage does not match, DO NOT PLUG YOUR PRINTER
BACK IN. Contact your dealer.
Only the power light is on
❏ Turn off the printer and computer. Make sure that the
printer’s interface cable is securely plugged in.
❏ Make sure that there is no packing material in the printer.
❏ Turn off the printer and the computer, disconnect the printer’s
interface cable, then print an operation check page.
& See “Running a printer operation check” on page 272
If the check page prints correctly, make sure that the printer
software and your application are installed correctly.
❏ If you are trying to print a large image, your computer may
not have enough memory to print. Try printing a smaller
image.
❏ Clear any stalled print jobs from the Spool Manager
(Windows Me/98). Users of Windows Me and 98 can clear
any stalled print jobs from the spool manager.
& See “Using EPSON Spool Manager” on page 298
❏ If the printer sounds like it is trying to print, but is unable to,
run the Head Cleaning utility.
& See “Cleaning the Print Head” on page 252
If this does not work, replace the ink cartridges.
& See “Replacing an Ink Cartridge” on page 216
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