278 Troubleshooting
❏ If you are printing on glossy media or transparencies, place a
support sheet (or a sheet of plain paper) beneath the stack, or
load only one sheet at a time.
❏ Do not touch or allow any thing to come into contact with the
printed side of transparencies or paper with a shiny finish.
After printing documents on transparencies or glossy media,
allow the ink to set for a few hours before handling them.
❏ Run the Head Cleaning utility.
& See “Cleaning the Print Head” on page 252
❏ Run the Print Head Alignment utility.
& See “Aligning the Print Head” on page 265
Printout Problems Not Related to Print Quality
Incorrect or garbled characters
❏ Make sure that your printer and printer driver are
appropriately selected.
❏ Select your printer as the default printer (Windows).
❏ Clear any stalled print jobs from the Spool Manager
(Windows Me/98).
& See “Using EPSON Spool Manager” on page 298
❏ Turn off the printer and computer. Make sure that the
printer’s interface cable is securely plugged in.
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