280 Troubleshooting
❏ Check the settings on the Main menu (Windows) or in the
Page Setup dialog box (Macintosh). Make sure the settings are
appropriate for the paper size you are using.
& See “Making settings on the Main menu” on page 125
(Windows)
& See “Page Setup Dialog Box” on page 173 (Mac OS 9)
& See “Page Setup Dialog Box” on page 157 (Mac OS X)
❏ Run the Head Cleaning utility to clear any clogged nozzles.
& See “Cleaning the Print Head” on page 252
After trying one or more of these solutions, run a printer operation
check to check your results.
& See “Running a printer operation check” on page 272
Printout has smears
❏ If the paper is curled toward the printable side, flatten it or
curl it slightly in the opposite direction.
❏ Clear the High Speed check box in your printer software’s
Advanced dialog box.
& See “Making the Advanced settings” on page 132
(Windows)
& See “Advanced settings” on page 178 (Mac OS 9)
& See “Advanced mode” on page 163 (Mac OS X)
❏ Load and eject dry paper several times. If the problem
persists, ink may have leaked inside the printer. In this case,
wipe the inside of the printer with a soft, clean cloth.
& See “Cleaning the Printer” on page 322
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