Troubleshooting 291
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If About is displayed in the shortcut menu that appears, click
it. If a message box with the words “Unidrv Printer Driver”
appears, you must reinstall the printer software as described
in the Start Here sheet. If About is not displayed, the printer
software has been installed correctly.
Note:
If the Digital Signature Not found dialog box (Windows 2000) or
Software Installation dialog box (Windows XP) appears during the
installation process, click Yes (Windows 2000) or Continue Anyway
(Windows XP). If you click No (Windows 2000) or STOP Installation
(Windows XP), you will have to install the printer software again.
Checking printer software in Windows Me and 98
If you canceled the plug-and-play driver installation in
Windows Me or 98 before the procedure was complete, the USB
printer device driver or the printer software may be incorrectly
installed. Follow the directions below to ensure that the driver
and printer software are installed correctly.
Note:
The screen captures shown in this section are taken from Windows 98.
Windows Me screens may differ slightly.
1. Click the Start button, point to Settings, and then click
Printers. Make sure that the icon for your printer appears in
the Printers window.
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