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Error messages Solution
Paper Size Error
Loaded paper is not
supported size.
Press the OK button and remove the currently loaded media. Be sure the
media is at least 10 inches (254 mm) wide.
If this message appears even when the media is the correct width, turn off
the Paper Size Check setting and try printing again.
Maintenance Request
Replace Part
Now/Replace Part Soon
XXXXXXXXXX
The product part indicated is nearing or at the end of its service life. Contact
Epson for support and provide them with the service code shown on the LCD
screen.
You must replace the part before printing again. If you continue to print, a call
for service occurs.
Call For Service
XXXX Error XXXX
Power off and then on. If
this doesn't work, note
the code and call for
service.
A call for service occurs when:
• The power cable is not connected securely
• An error occurs that cannot be cleared
When a call for service has occurred, the product automatically stops
printing. Turn off the product, disconnect the power cable from both the outlet
and the product, and then reconnect them. Turn the product on and off
several times. If the same call for service is displayed on the LCD screen,
contact Epson for support and provide them with the service code shown on
the LCD screen.
Parent topic: Solving Problems
Related references
Setup Menu Settings
Where to Get Help
Related tasks
Replacing the Waste Ink Bottle
Replacing the Chip Unit and Refilling Ink
Cutting Media
Attaching the Take-up Roll Core to the Auto Take-up Reel
Related topics
Replacing the Ink and Chip Unit
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