Checking the Soware Status................ 175
Removing Jammed Paper...................175
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Removing Jammed Paper from Rear Cover. . . . 176
Removing Jammed Paper from Inside the
Printer...............................177
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 178
Paper Jams............................178
Paper Feeds at a Slant....................179
Several Sheets of Paper are Fed at a Time. . . . . .179
Paper Out Error Occurs..................179
Paper is Ejected During Printing............179
Power and Control Panel Problems............179
Power Does Not Turn On.................179
Power Does Not Turn O.................179
Power Turns O Automatically.............180
LCD Screen Gets Dark...................180
Cannot Print from a Computer...............180
Checking the Connection (USB)............180
Checking the Connection (Network).........181
Checking the Soware and Data............181
Checking the Printer Status from the
Computer (Windows)....................183
Checking the Printer Status from the
Computer (Mac OS).....................184
When You Cannot Make Network Settings...... 184
Cannot Connect from Devices Even
ough
Network Settings are No Problems.......... 184
Checking the SSID Connected to the Printer. . . 186
Checking the SSID for the Computer.........186
Wireless LAN (Wi-Fi) Connections Become
Unstable When Using USB 3.0 Devices on a
Mac.................................187
Cannot Print from an iPhone, iPad, or iPod touch. 187
Printout Problems........................188
Printout is
Scued
or Color is Missing........188
Banding or Unexpected Colors Appear.......188
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................188
Blurry Prints, Vertical Banding, or
Misalignment..........................189
Print Quality is Poor.....................189
Paper Is Smeared or Scued...............190
Paper is Smeared During Automatic 2-Sided
Printing..............................191
Printed Photos are Sticky.................191
Images or Photos are Printed in Unexpected
Colors...............................191
Cannot Print Without Margins.............191
Edges of the Image are Cropped During
Borderless Printing......................192
e Position, Size, or Margins of the Printout
Are Incorrect..........................192
Printed Characters Are Incorrect or Garbled. . . 192
e Printed Image Is Inverted..............193
Mosaic-Like Patterns in the Prints...........193
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........193
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 193
An Image of the Reverse Side of the Original
Appears in the Copied Image.............. 193
e Printout Problem Could Not be Cleared. . . 194
Other Printing Problems................... 194
Printing Is Too Slow.....................194
Printing or Copying Slows Down
Dramatically During Continuous Operation. . . 194
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................195
Cannot Start Scanning.....................195
Cannot Start Scanning when Using the
Control Panel..........................195
Scanned Image Problems...................196
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......196
e Image Quality Is Rough...............196
Oset Appears in the Background of Images. . . 196
Text is Blurred.........................196
Moiré Patterns (Web-Like Shadows) Appear. . . 197
Cannot Scan the Correct Area on the
Scanner Glass..........................197
Cannot Preview in umbnail............. 198
Text is Not Recognized Correctly when
Saving as a Searchable PDF................198
Cannot Solve Problems in the Scanned Image. . 198
Other Scanning Problems...................199
Scanning Is Too Slow....................199
Scanning Slows Down Dramatically During
Continuous Scanning....................199
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 199
Problems when Sending and Receiving Faxes. . . . .200
Cannot Send or Receive Faxes..............200
Cannot Send Faxes......................201
Cannot Send Faxes to a
Specic
Recipient.....202
Cannot Send Faxes at a Specied Time.......202
Cannot Receive Faxes....................202
Memory Full Error Occurs................203
Sent Fax Quality Is Poor..................203
Faxes Are Sent at the Wrong Size............203
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