Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it
o
by pressing the
P
button.
Printer Turns O During Use
Unplug and plug in the power cord, and then turn the printer back on. If the problem cannot be cleared, contact
Epson support.
Power Turns O Automatically
❏ Select Settings > General Settings > Basic Settings > Power O Settings, and then disable the Power O If
Inactive and Power O If Disconnected settings.
❏ Select Settings > General Settings > Basic Settings, and then disable the Power
O
Timer setting.
Note:
Your produc t may have the Power
O
Settings or Power
O
Ti me r feature depending on the location of purchase.
LCD Screen Gets Dark
e printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.
Cannot Operate from the Control Panel
When the user feature restriction is enabled, a user ID and password are required to print. If you do not know the
password, contact your printer administrator.
Cannot Print from a Computer
Checking the Connection (USB)
❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If the USB cable cannot be recognized, change the port, or change the USB cable.
User's Guide
Solving Problems
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