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Epson WorkForce Pro WF-M5799DWF - Scanned Image Problems

Epson WorkForce Pro WF-M5799DWF
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Windows 7/Windows Server 2008 R2
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click Vi e w
scanners and cameras, and then check if the printer is displayed.
Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then check
if the printer is displayed.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and then
check if the printer is displayed.
Related Information
&
“Uninstalling Applications” on page 184
&
“Installing the Latest Applications” on page 181
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from
the Scanner Glass
Clean the scanner glass.
Remove any trash or dirt that adheres to the original.
Do not press with too much force on the original or the document cover. If you press with too much force,
blurring, smudges, and spots may occur.
Related Information
& “Cleaning the Scanner Glass” on page 174
Straight Lines Appear when Scanning from ADF
Clean the ADF.
Straight lines may appear in the image when trash or dirt gets into the ADF.
Remove any trash or dirt that adheres to the original.
Related Information
&
“Cleaning the ADF” on page 172
The Image Quality Is Rough
In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.
If the resolution is low, try increasing the resolution and then scanning.
User's Guide
Solving Problems
213

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