Checking the Connection (USB)............198
Checking the Connection (Network).........199
Checking the Soware and Data. . . . . . . . . . . . 199
Checking the Printer Status from the
Computer (Windows)....................201
Checking the Printer Status from the
Computer (Mac OS).....................202
Cannot Print from an iPhone or iPad.......... 202
Printout Problems........................203
Adjusting the Print Quality................203
Printout is Scued or Color is Missing........204
Banding Appears.......................204
Colored Banding Appears at Intervals of
Approximately 3.3 cm....................205
Blurry Prints, Vertical Banding, or
Misalignment..........................205
Print Quality is Poor.....................206
Paper Is Smeared or
Scued
...............207
Paper is Smeared During Automatic 2-Sided
Printing..............................207
Printed Photos are Sticky.................208
Images or Photos are Printed in Unexpected
Colors...............................208
e Position, Size, or Margins of the Printout
Are Incorrect..........................208
Printed Characters Are Incorrect or Garbled. . . 209
e Printed Image Is Inverted..............209
Mosaic-Like Patterns in the Prints...........209
Unintentionally Printing on 2-Sides..........209
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........209
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 210
An Image of the Reverse Side of the Original
Appears in the Copied Image..............210
e
Printout Problem Could Not be Cleared. . . 210
Other Printing Problems................... 210
Printing Is Too Slow.....................210
Printing Slows Down Dramatically During
Continuous Printing.....................211
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................211
PostScript Printer Driver Problems............211
Printer Does Not Print While Using
PostScript Printer Driver................. 212
Printer Does Not Print Correctly While
Using PostScript Printer Driver.............212
Printing Is Too Slow While Using PostScript
Printer Driver......................... 212
Cannot Start Scanning.....................212
Scanned Image Problems...................213
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......213
Straight Lines Appear when Scanning from
ADF................................ 213
e Image Quality Is Rough...............213
Oset Appears in the Background of Images. . . 214
Text is Blurred.........................214
Moiré Patterns (Web-Like Shadows) Appear. . . 214
Cannot Scan the Correct Area on the
Scanner Glass..........................215
Text is Not Recognized Correctly when
Saving as a Searchable PDF................215
Cannot Solve Problems in the Scanned Image. . 215
Cannot Save Scanned Images to the Shared Folder 216
Checking Messages on the Printer...........216
Saving the Scanned Images Takes a Long Time. .217
Switch Between Private Network and Public
Network............................. 218
Other Scanning Problems...................220
Scanning Speed Is Slow...................220
Cannot Send the Scanned Image by Email. . . . . 220
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 221
Problems when Sending and Receiving Faxes. . . . .221
Cannot Send or Receive Faxes..............221
Cannot Send Faxes......................222
Cannot Send Faxes to a Specic Recipient. . . . . 223
Cannot Send Faxes at a Specied Time....... 223
Cannot Receive Faxes....................223
Cannot Save Received Faxes to a Memory
Device...............................224
Memory Full Error Occurs................224
Sent Fax Quality Is Poor..................225
Faxes Are Sent at the Wrong Size............225
Received Fax Quality Is Poor...............225
Received Faxes Are Not Printed............ 226
Pages are Blank or only a Small Amount of
Text is Printed on the Second Page in
Received Faxes.........................226
Other Faxing Problems.....................226
Cannot Make Calls on the Connected
Telephone............................226
Answering Machine Cannot Answer Voice
Calls................................226
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong. . . . . . 226
Other Problems..........................227
Slight Electric Shock when Touching the
Printer...............................227
Operation Sounds Are Loud...............227
e Date and Time Are Incorrect........... 227
User's Guide
Contents
5