Epson WorkForce WF-7830 Series User Manual

❏ Windows 7
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound
or Hardware.
❏ Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound.
❏ Windows XP
Click the start button, and select Settings > Control Panel > Printers and Other Hardware > Printers
and Faxes.
User authentication failed when a fax is sent from a computer.
Solutions
Set the user name and password in the printer driver. When sending a fax from a computer when the
security function that restrict users from using the printer's fax function is set, user authentication is
performed with the user name and password set in the printer driver.
There are some problems with fax connection and fax settings.
Solutions
Try the resolutions for fax connection and fax settings.
Cannot Send and Receive Faxes (Mac OS)
Make sure the computer and the printer are connected correctly. e cause and solution to the problem dier
depending on whether or not they are connected.
Checking the Connection Status
Use EPSON Status Monitor to check the connection status for the computer and the printer.
1.
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2.
Click Options & Supplies > Utility > Open Printer Utility.
3.
Click EPSON Status Monitor.
When the remaining ink levels are displayed, a connection has been successfully established between the computer
and the printer.
Check the following if a connection has not been established.
❏
e
printer is not recognized over a network connection
“Cannot connect to a Network” on page 153
❏ e printer is not recognized using a USB connection
“e Printer Cannot Connect by USB (Mac OS)” on page 156
Check the following if a connection has been established.
❏ e printer is recognized, but printing cannot be performed.
“Cannot Print Even ough a Connection has been Established (Mac OS)” on page 157
Solving Problems > The Printer Does Not Work as Expected > Cannot Send or Receive Faxes
185

Epson WorkForce WF-7830 Series Specifications

General

Print Technology	Inkjet
Functions	Print, Copy, Scan, Fax
Print Resolution	4800 x 2400 dpi
Max Print Size	13" x 19"
Duplex Printing	Yes
ADF Capacity	50 sheets
Maximum Scan Area	11.7" x 17"
Fax Speed	33.6 Kbps
Input Tray Capacity	250 sheets
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Display	4.3" color touchscreen
Print Speed Color	12 ppm (ISO)
Scanner Type	Flatbed
Paper Sizes Supported	A4, A5, B5, Legal, Letter
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Ink Cartridges	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Print Speed Black	25 ppm (ISO)