Epson WorkForce WF-7830 Series User Manual

Cannot Solve Problems in the Scanned Image
Check the following if you have tried all of the solutions and have not solved the problem.
There are problems with the scanning software settings.
Solutions
Use Epson Scan 2 Utility to initialize the settings for the scanner soware.
Note:
Epson Scan 2 Utility is an application supplied with the scanner soware.
1.
Start the Epson Scan 2 Utility.
❏ Windows 10
Click the start button, and then select EPSON > Epson Scan 2 Utility.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7/Windows Vista/Windows XP
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 >
Epson Scan 2 Utility.
❏ Mac OS
Select Go > Applications > Epson Soware > Epson Scan 2 Utility.
2.
Select the Other tab.
3.
Click Reset.
If initialization does not solve the problem, uninstall and re-install the scanner soware.
& “Installing or Uninstalling Applications Separately” on page 132
The Quality of the Sent Fax is Poor
Quality of the Sent Fax is Poor
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following causes can be considered.
There is dust or dirt on the originals or the scanner glass.
Solutions
Remove any dust or dirt that adheres to the originals, and clean the scanner glass.
& “Cleaning the Scanner Glass and Document Mat” on page 126
Solving Problems > Printing, Copying, Scanning, and Faxing Quality is Poor > The Quality of the Sent Fax is Poor
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Epson WorkForce WF-7830 Series Specifications

General

Print Technology	Inkjet
Functions	Print, Copy, Scan, Fax
Print Resolution	4800 x 2400 dpi
Max Print Size	13" x 19"
Duplex Printing	Yes
ADF Capacity	50 sheets
Maximum Scan Area	11.7" x 17"
Fax Speed	33.6 Kbps
Input Tray Capacity	250 sheets
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Display	4.3" color touchscreen
Print Speed Color	12 ppm (ISO)
Scanner Type	Flatbed
Paper Sizes Supported	A4, A5, B5, Legal, Letter
Mobile Printing	Epson Connect, Apple AirPrint, Google Cloud Print
Ink Cartridges	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Print Speed Black	25 ppm (ISO)