❏ Check that you are using genuine Epson ink cartridges.
Try to use genuine Epson ink cartridges. is product is designed to adjust colors based on the use of genuine
Epson ink cartridges. e use of non-genuine ink cartridges may cause print quality to decline.
“Ink Cartridge Codes” on page 259
❏ Make sure that there are no paper fragments le inside the printer.
When you remove the paper, do not touch the translucent lm with your hand or the paper.
❏ Check the paper.
Check if the paper is curled or if it has been loaded with the printable side facing in the wrong direction.
“Paper Handling Precautions” on page 30
“Available Paper and Capacities” on page 255
“Unavailable Paper Types” on page 258
❏ Make sure that you are not using an old ink cartridge.
For best results, Epson recommends using up ink cartridges before the best before date printed on the package,
or within six months of opening the package, whichever is earlier.
If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson
support.
Related Information
& “Before Contacting Epson” on page 370
& “Contacting Epson Support” on page 370
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