Evolis Pebble Quick Operating Guide

18
Help & Support
Partial or incorrect printing
1. Check the settings defined for the printing
• Check that no element of your page setup is outside the print margins
• Check the orientation of the selected document in the printer driver confi-
guration (Landscape or Portrait)
2. Check the printer interface cable
• If unusual characters print, check that you are using the interface cable
appropriate to your printer.
• Check the connection to the computer and to the printer.
• Test with another cable of the same type.
3. Check the printer cleanliness
• Clean the inside of the printer, the cleaning roller and the print head if necessary.
4. Check the cards cleanliness
• Check that the cards are stored in a dust-free location.
5. Check the print head cleanliness
• See the procedure for cleaning the print head in the “ Cleaning ” section.
6. Check the ribbon
• Its location in the printer
• Its correct winding path
7. Check the print head
• If white horizontal lines appear on the card, some print head elements may
be clogged or damaged.
• Clean the print head
• If the problem is not solved after cleaning, contact an Evolis Reseller for a
replacement print head.
Help & Support

Evolis Pebble Specifications

General

Resolution	300 dpi
Memory	16 MB RAM
Printing Technology	Dye-sublimation
Print Speed	Color: 150 cards/hour (YMCKO), Monochrome: 1000 cards/hour
Card Types	PVC, Composite PVC
Card Thickness	0.76 mm
Interface	USB 2.0
Encoding Options	Magnetic stripe
Card Input Capacity	100 cards (0.76 mm)
Card Output Capacity	50 cards (0.76 mm)
Card Dimensions	ISO CR80 - ISO 7810 (53.98 mm x 85.60 mm)
Operating System Compatibility	Windows XP, Vista, 7
Power Supply	100-240 V AC, 50-60 Hz
Card Feeding	Manual