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Excelltel CDX-CS - User Manual

Excelltel CDX-CS
48 pages
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Table of Contents

Questions and Answers

  • H
    Haley MorganAug 2, 2025
    Why can't I make outgoing calls on my Excelltel CDX-CS?
    • B
      Brittany WhiteAug 2, 2025
      If you're unable to make outgoing calls on your Excelltel PBX, try the following: check the power socket and power supply, reconnect the wiring or address any telephone failures, ensure joints are securely screwed down, move the telephone away from any potential sources of interference, use standard telephones, contact the telecommunication office, disable any 'No-disturbing' settings and configure the incoming telephone display, and verify the connection to the exterior line.
  • R
    Richard KellyAug 17, 2025
    What to do if outside calls can't dial in to my Excelltel PBX?
    • D
      David TylerAug 17, 2025
      If outside calls can't connect to your Excelltel PBX, consider these solutions: check the power socket and power supply, reconnect the wiring or fix any telephone issues, tighten any loose joints, move the telephone away from potential interference, use standard telephones, contact the telecommunication office, disable the 'No-disturbing' feature and set up incoming telephone display, and ensure the connection to the exterior line is active.

Summary

Chap 2 Installation & Connection

2.4 Installation Warning

Lists critical precautions to avoid damage and ensure safe installation of the PABX.

Chap 3 System programming

3.2.1 Enter into System Programming Status

Format and procedure to enter the system's programming status using a password.

3.2.2 Change the Password

Instructions for modifying the system programming password for enhanced security.

3.3 Enable;Disable C.O. Lines

Essential commands to enable or disable CO lines before product usage.

3.3.1 Enable C.O. Lines

Command to enable all CO lines for system operation.

3.3.2 Disable C.O. Lines

Commands to disable specific or all CO lines.

3.3.3 Trunk lines (C.O.lines) working assignment (UCD)

Sets how trunk lines are assigned, either averaged or sequential.

3.4 Setting Operating mode

Configures the operating mode for CO lines, such as Operator or Auto-attendant.

3.4.1 Setting Auto-attendant Mode (OGM) for C.O. Lines

Enables Auto-attendant Mode for all or specific CO lines.

3.4.3 Setting Operator Mode for C.O. line

Sets all CO lines to operate in Operator mode.

3.7 Operator Setting

Configuration related to the operator's functions and settings.

3.7.1 Operator Setting

Assigns specific extensions as operators.

3.9 Dialing-out Mode Setting

Configures how extensions dial out, either indirect or direct.

3.10 Calling Restriction Setting

Applies restrictions to outgoing calls made by extensions.

3.10.1 Calling Duration Restriction Setting; Clear

Sets or clears call duration limits for outgoing calls.

3.10.2 Calling Restriction-Class Setting

Assigns dialing-out classes to extensions to control call types.

3.10.3 Calling Restriction Item

Specifies or clears allowed/restricted call prefixes based on class.

3.10.4 Assign Special Calling-out Number for class 0

Permits specific numbers for extensions assigned to class 0.

3.11 Exts. Using C.O.Lines Access

Manages extension access to CO lines for outgoing calls in day/night modes.

3.11.1 Assign Exts. Outgoing to Certain C.O. Line; to Clear in day mode

Controls which extensions can use specific CO lines during the day.

3.11.2 Assign Exts. Outgoing to Certain C.O.Line; to Clear in night mode

Controls which extensions can use specific CO lines during the night.

Chap 4 Operating Instruction

4.4 Set & Clear other Ext. Call forwarding through Programming Extensions

Configures call forwarding for extensions via programming.

4.5 Outward Dialing

Instructions for making outgoing calls from extensions.

4.5.1 Outward Dialing Directly

Methods for making direct outward calls without dialing access codes.

4.5.2 Outward Dialing by dialing outgoing code(9) first

Procedure for outward dialing using the access code '9'.

4.8 Outgoing Call Transfer (Secretary Function)

Enables managers to transfer outgoing calls to secretary extensions.

Chap 5 Maintenance & Troubleshooting

1. Outgoing calls cant be made

Troubleshooting common issues preventing outgoing calls.

2. Outside calls cant dial in

Diagnosing problems that block incoming external calls.

3. Intercom cant be made

Resolving issues that prevent internal calls between extensions.

Dial-out malfunction

Troubleshooting problems related to making outgoing calls.

Limited calling time

Addressing issues where calling time is unexpectedly restricted.

Cannot program the telephone

Resolving problems when the PABX system cannot be programmed.

Chap 8 Programming & Operation Instruction

Excelltel CDX-CS Specifications

General IconGeneral
ModelCDX-CS
CategoryPBX
Max CO Lines8
Power SupplyAC220V/50Hz
Weight4.5 kg
Lines4 CO lines

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