Extraflame DIVINA Use And Maintenance Manual

47
The pellets are not fed into
the combustion chamber.
1. The pellet tank is empty
2. The fume extractor, the warm air
ventilator, the feed screw or the
mother board may be defective.
3. The feed screw is blocked
(foreign body)
1. Fill the tank with pellet
2. Contact an authorized technician
the solve the problem.
3. Clean the feed box and the feed
screw.
The fire goes out or the stove stops
automatically.
1. The pellet tank is empty
2. The pellets are not fed in
3. The overheating safety device
has tripped
4. The door is not closed hermetically
or the rings are worn
5. Poor pellet quality
6. Poor pellet feeding
7. Exhaust obstructed
1. Fill the feed box with pellet
2. See previous section
3. Let the stove cooling down for
an hour. If the problem persists,
call an authorized technician.
4. Close the door or replace the
rings with new ones of the
same type.
5. Use qualified pellet only.
6. Get an authorized technician to
check the pellet feeding
7. Remove the ashes from the
exhaust.
The stove works for 9-10 minutes
and then goes off.
1. The exhaust gas has not reached
the optimum temperature.
2. The heat probe is blocked
3. The heat probe may be
disconected.
4. The chimney is obstructed
1. Repeat the lighting operation
2. If the problem persists call an
authorized technician .
3. Control the wiring and check
that the wires are properly
connected.
4. Clean the exhaust flues.
16 PROBLEMS, REASONS, SOLUTIONS
ATTENTION: All repairs must be carried out exclusively with the stove cold and without power
(plug disconnected) by authorised personnel.
PROBLEM REASON SOLUTION

Extraflame DIVINA Specifications

General

Brand	Extraflame
Model	DIVINA
Category	Stove
Language	English