Customer Support Hotline: 400-886-6023
After-sales customer service QQ: 2850862986 / 2850863000 / 2853382161
· A brief description of the problem, including accurate error message content.
· The time of the problem occurred. For example, when starting or ending printing and submitting a job, or when restoring the
state before shutdown, etc.
support for questions, please get the following information in advance:
· WaxJet® 400/410 printer serial number:
The printer serial number is printed on the label on the back of the printer. You can also check the serial number in the user
interface， tap the interface Tools> Printer Information.
S/N: FFGB******
Chapter 11 Help and support
Note: It is suggested to contact the dealer first when you need help.
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