Chapter 6 Maintaining Your Phone
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Chapter 6 Maintaining Your Phone
When your phone is unable to operate properly, you need to investigate or troubleshoot
issues along with other tasks your system administrator may ask you to perform.
Topics
Rebooting Your Phone
Resetting to Factory Settings
6.1 Rebooting Your Phone
The improper operation may cause malfunction. If the malfunction occurs, your system
administrator may ask you to reboot your phone.
Procedure
1. Navigate to Menu > Basic > Reboot.
The phone prompts you whether to reboot the phone.
2. Select OK.
Tip: You can also long press the Cancel key on the keypad when the phone is idle to reboot
the phone.
6.2 Resetting to Factory Settings
When some issues occur on your phone and you have tried all troubleshooting suggestions
but still do not solve the problem, you can reset your phone to factory configurations.
This operation will delete all your personal configuration settings, and reset all settings to the
factory defaults. Check with your system administrator if the personalized settings are kept
before resetting your phone to factory settings.
Procedure
1. Navigate to Menu > Advanced (default password: admin) > Reset to Factory Settings.
2. Select Reset to Factory Settings.
The phone prompts you whether to reset the setting.
3. Select OK.
The phone begins resetting.
Tip: Reset of your phone may take a few minutes. Do not power off until the phone has
started up successfully.
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