54
Performing a Factory Reset
Some rare issues may be resolved by performing a factory
reset in the main panel, then reprogramming the system
and testing again. To perform a factory reset:
1. Press and release the Power button. e light will turn
blue and begin to ash.
2. Press and hold the WiFi button until the panel ver-
bally announces, “System restored successfully!”
Your system has now been reset.
Performing a factory reset will delete all programming.
is includes all contact numbers, entry delays, and sen-
sors! For this reason, we recommend contacting Customer
Support before performing a factory reset. All program-
ming will be cleared and all settings will be reverted to the
defaults.
Our Customer Support team can be reached by email,
phone, or live chat. For contact information, please refer to
page 2 of this manual: Support Resources!
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