Solving problems
88
Using the FOXTEL iQ2
On-screen message Possible cause Suggested solution
Music programmes
cannot be recorded.
Press back to cancel.
You cannot use the
R button to record
channels which do not
provide programme
listings in the i-search
banner or TV Guide.
You can use the Setup screens to set up a
recording - see page 45.
Other channels
cannot be recorded.
Press back to cancel.
You cannot use the
R button to record
channels which do not
provide programme
listings in the i-search
banner or TV Guide.
You can use the Setup screens to set up a
recording - see page 45.
[...] cannot be
manually recorded.
Press back to
continue.
You have attempted to
select a channel that
cannot be recorded by
manual recording. This
may be because it is an
interactive channel.
You cannot record an interactive application.
Select a different channel to record.
No signal is being
received.
FOXTEL requires
a signal to be
able to play back
programmes. Press
back to continue.
There may be a
problem with the
signal, or the FOXTEL
iQ2 may have been
disconnected from the
satellite or cable input.
The FOXTEL iQ2 must be connected to the satellite
or cable input, in order for any FOXTEL services to
be available.
Check that the satellite/cable lead is correctly
connected to the FOXTEL iQ2. (Follow the safety
instructions on page 6.)
Check that nothing is blocking your satellite dish (if
you have one), for example a tree or high building.
There may be a temporary problem with the
reception, caused, for example, by bad weather;
try again later. If the problem continues, contact
your service provider.
Housekeeping. Please
wait.
The FOXTEL iQ2 is
attempting to resolve a
system fault.
Wait for the FOXTEL iQ2 to resolve the problem;
if it is not resolved call FOXTEL on 131 999 for
assistance.
You cannot remove
this programme
because it has
already started.
Press back to cancel.
You have attempted to
remove a pay-per-view
event that you have
ordered, which has
already started.
You cannot cancel the order, because the
programme has already started.
To watch the programme, tune to the channel
that it is on by highlighting the programme and
pressing select.