PostBase Mailing System
110
Scale: no confirmation
beep
Adjust tone signals (see chapter 9.3 on page 68).
User PIN is not accepted Did you select the correct user? Press B
ACK. Select
the correct user.
Contact the system administrator.
… postage download
Desired amount cannot be
loaded
Impermissible amount.
Change amount and repeat loading.
Function not available The current user is not authorized to access this
function. Please contact the system administrator.
Postage download
procedure aborts
The PostBase fails to establish connection to the data
center.
Check connection configuration (see chapter 9.10).
Check data center phone number (see chapter 9.11).
Data center issue. Try again later.
… basic settings, maintenance and care
Drawer cannot be opened The drawer is locked while the print system is in print
position.
Wait until the print system retreats into idle position
and try again.
Ink cartridges are not
detected
Ink cartridges are not fitted correctly.
Remove ink cartridges and insert them once again.
Wrong ink cartridges inserted.
Observe the specifications (see page 131).
Contacts of the print system are soiled.
Use the ‘clean and renew’ FP cleaning kit for ink-jet
print systems to clean the contacts.
Issue Possible cause and remedy
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