Freestyle Lite - Error Codes

Message What It Means What To Do
• There may be a problem
with the test strip
• Meter error
• Very high blood glucose
higher than 500 mg/dL
• HIGH control solution
was applied when the
temperature was too
cold. (Applies only to
control solution labeled
as HIGH).
1. Follow your healthcare professional’s advice to
treat high blood glucose if you have symptoms
such as:
• Fatigue • Thirst
• Excess urination • Blurry vision
2. Perform a control solution test using a new
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
3. If the control solution result is out of range or the
error reappears, contact Customer Care.
lower than 20 mg/dL
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Contact Customer Care Toll Free at 1-888-522-5226 www.MyFreeStyle.com
Error Codes
Message What It Means What To Do
• The sample is too small
• There may be a problem
with the test strip
• Meter error
• Very low blood glucose
1. Follow your healthcare professional’s advice to
treat low blood glucose if you have symptoms
such as:
• Weakness • Shakiness
• Sweating • Headache
• Confusion
2. Perform a control solution test using a new
test strip. If the test results are within the range
printed on the test strip vial, retest using blood
and a new test strip.
3. If the control solution result is out of range or the
error reappears, contact Customer Care.
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