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6. Replace the Control Box. See section 9.3 for guidance.
7. See section 9.2.1 for guidance on Handset attachment.
Note: Bear in mind this error could be to a specific button on the handset while the other buttons
still function. Follow the same procedure.
8.9 – Hoist doesn’t respond to the correct Handset commands
Troubleshooting Guide
1. Check the Lift Actuator and Leg Actuator power cables are connected to the correct port in
the Control Box.
Action Guide
1. Re-route the power cables to the correct ports in the Control Box. See section 9.2 for correct
Cable Routing.
8.10 – Troubleshooting – Hoist Safety Mechanisms
Hoist doesn’t not lower while Hoist is in use
When this occurs the Manual E-Lower can be used to safely lower the patient. The manual E-Lower
mechanism is situated at the top end of the Actuator and is coloured red. For use, the mechanism is
turned in a clockwise motion manually. This will slowly lower the Actuator. Continue turning the
Mechanism until the Patient can be safely removed.
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