Fuji Xerox DocuCentre-II 2055 Administrator's Guide

16 Problem Solving
150
Problem Solving
16
SMB
This section describes the troubleshooting, and notes and restrictions when using
SMB.
Troubleshooting
The possible causes, check points, and remedies for problems when using SMB are as
follows.
When you cannot communicate with the printer
When you cannot communicate with the printer or other SMB machines
When you cannot print
Cause Check point Remedy
The computer and the
machine are using different
protocols.
While [Search for Other
Computers] ([Start] >
[Search] > [Other
Computers]) on the computer
is showing the printer,
[Network Computer] does not
show the printer.
Configure the machine and
each computer to use the
same SMB operational
protocol.
The machine belongs to
different networks (subnets).
While [Search for Other
Computers] ([Start] >
[Search] > [Other
Computers]) on the computer
is showing the printer,
[Network Computer] does not
show the printer.
When the machine and the
computers are on different
networks, consult your
network administrator.
The host name for the
machine is already in use.
Print out [System Settings
List] to confirm if “Repetitive
Host Name” is printed in the
SMB status information.
Use the CentreWare Internet
Services to change the host
name to a unique name, or
initialize the machine settings
to their default.
Cause Check point Remedy
If [Auto Master Mode] of SMB
is set to [On], the number of
machines whose information
can be stored is limited. That
depends on the network
environment.
The machine or other SMB
machines cannot be
searched from the Network
Computers icon.
Confirm the setting of [Auto
Master Mode] of SMB. If
enabled, change the setting
to [Off].
Cause Check point Remedy
The machine is processing a
request from a different
computer.
(When [SMB (Spool)] is set to
[Off])
Confirm the machine is
processing a print job. (A
write error dialog should be
displayed to indicate that
there is no room for the print
job.)
Wait till the machine finishes
processing the print job, or
change the machine setting
to [Spool] mode.

Fuji Xerox DocuCentre-II 2055 Specifications

General

Brand	Fuji Xerox
Model	DocuCentre-II 2055
Category	All in One Printer
Language	English