Error Code
477
Problem Solving
15
018-709
[Cause] An error occurred for external access (Web Applications).
[Remedy] Take one of the following measures depending on the setting:
For IPv4 environment
z
Check the IPv4 address of the machine.
z
Confirm whether the network cable is connected correctly.
z
Check the address of the DHCP server.
For IPv6 environment
z
Confirm whether the global address distributed from a IPv6 router is
assigned to the IPv6 address of the machine.
z
Confirm whether the network cable is connected correctly.
z
Confirm whether the IPv6 router is set correctly.
018-710
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "10"
(referral) for Address Book query.
[Remedy] No registered items were found in the specified retrieval range. Have
your network administrator confirm the authentication settings.
018-711
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "11"
(admin limit exceeded) for Address Book query.
[Remedy] Have your network administrator confirm the operational status of the
server.
018-712
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "12"
(unavailable extension) for Address Book query.
[Remedy] Have your network administrator confirm the operational status of the
server.
018-713
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "13"
(confidentiality required) for Address Book query.
[Remedy] Have your network administrator confirm the operational status of the
server.
018-714
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "14"
(SASL bind in progress) for Address Book query.
[Remedy] Retry after waiting for a while. If the error still is not resolved, consult
your network administrator.
018-716
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "16" (no
such attribute) for Address Book query.
[Remedy] The LDAP server has an attribute problem. Have your network
administrator confirm the LDAP server status.
018-717
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "17"
(undefined type) for Address Book query.
[Remedy] The LDAP server has an attribute problem. Have your network
administrator confirm the LDAP server status.
018-718
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "18"
(inappropriate matching) for Address Book query.
[Remedy] The LDAP server has an attribute problem. Have your network
administrator confirm the LDAP server status.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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