Error Code
479
Problem Solving
15
018-735
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "35"
(object is leaf) for Address Book query.
[Remedy] The LDAP server has a name problem. Have your network administrator
confirm the LDAP server status.
018-736
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "36" (alias
differencing problem) for Address Book query.
[Remedy] The LDAP server has a name problem. Have your network administrator
confirm the LDAP server status.
018-748
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "48"
(inappropriate authentication) for Address Book query.
[Remedy] The LDAP server has a security problem. Have your network
administrator confirm the authentication settings on the LDAP server.
018-749
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "49"
(invalid credentials) for Address Book query. The address search was
performed with an incorrect authentication user name and password.
[Remedy] The LDAP server has a security problem. Confirm your authentication
user name and password to cancel an incorrect login name. If the error
still is not resolved, have your network administrator confirm the
authentication settings on the LDAP server.
018-750
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "50"
(insufficient access) for Address Book query.
[Remedy] The LDAP server has a security problem. Have your network
administrator confirm the access rights for the LDAP server.
018-751
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "51"
(busy) for Address Book query.
[Remedy] The service has a problem. Retry after waiting for a while. If the error still
is not resolved, consult your network administrator.
018-752
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "52"
(unavailable) for Address Book query.
[Remedy] The LDAP server has a service problem. Retry after waiting for a while.
If the error still is not resolved, consult your network administrator.
018-753
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "53"
(unwilling to perform) for Address Book query.
[Remedy] The LDAP server has a service problem. Retry after waiting for a while.
If the error still is not resolved, consult your network administrator.
018-754
[Cause] An LDAP server protocol error occurred as a result of the Address Book
operation. The server returned RFC2251 Result Message No "54" (loop
detected) for Address Book query.
[Remedy] The LDAP server has a service problem. Have your network
administrator confirm the operational status of the service on the LDAP
server.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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