15 Problem Solving
512
Problem Solving
15
091-314
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
091-407
[Cause] An error occurred in the drum cartridge [R1].
[Remedy] Pull out the drum cartridge [R1], and then insert the cartridge again.
093-312
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
093-426
[Cause] An error occurred in the toner cartridge [K] (black).
[Remedy] Pull out the toner cartridge [K] (black), and then insert the cartridge
again.
102-356
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
103-310
103-311
103-312
103-313
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is
displayed again, contact our Customer Support Center.
112-700
[Cause] The finisher's punch waste container is full.
[Remedy] Empty the punch waste container.
For more information on how to empty the punch waste container, refer to "Emptying the
Hole Punch Waste Container (for Finisher-B1)" (P.72) or "Emptying the Hole Punch
Waste Container (for Finisher-C1 or Finisher-C1 with Booklet Maker)" (P.73).
116-210
116-211
116-212
[Cause] An error occurred in the USB memory device or media reader.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
116-220
[Cause] Failed to enter the Download mode.
[Remedy] Contact our Customer Support Center.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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