15 Problem Solving
546
Problem Solving
15
6 Close the inner cover of the document feeder.
7 Close the document feeder top cover until it clicks into place, and confirm that there is
no space between the near or far side of the cover and the document feeder.
8 If you cannot find the document, lift the document feeder gently, and remove the
document if it is there, and then close the document feeder.
9 If you still cannot find the document in step
8, lift the document feeder tray and remove
the document.
10 Return the document feeder tray gently.
11 Make sure that the document is not torn,
wrinkled or folded, and then load the
document again following the instructions
displayed on the touch screen.
Note • After removing the jammed document,
reload the entire document including the
pages already scanned. The machine will
automatically skip the scanned pages and
start scanning unscanned pages.
• Torn, wrinkled or folded documents may
cause document jams and damage. To
scan such documents, directly place the
document on the document glass to make
copies.
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