Problem Solving
466
Problem Solving
15
Communication
s other than IP
fax (SIP)
become slow
while IP fax
(SIP)
transmission is
executed.
The priority of IP packet,
which is sent from the
machine, on the network
relay device (such as
aswitch and router)
becomes higher than
necessary because the QoS
setting of the machine is
invalid or a large amounts
of buffer space is
occupied.
Decrease the value for [Prioritize IP
Packets] according to your network
environment.
z
For more information on [Pririotize IP Packets],
refer to "Prioritize IP Packets / Prioritize IP Packets
(Ethernet 1), Prioritize IP Packets (Ethernet 2)"
(P.189).
IP fax (SIP) machine is
connected to the
telephone network where
the telephone and data
networks are operated
separately.
Configure QoS setting for the entire
network environment and control traffic.
Set [Prioritize IP Packets] for QoS of the
machine.
z
For more information on [Prioritize IP Packets],
refer to "Prioritize IP Packets / Prioritize IP Packets
(Ethernet 1), Prioritize IP Packets (Ethernet 2)"
(P.189).
The image
quality is poor.
The drum cartridge is
damaged.
Copy a document. If the image quality is
poor, replace the drum cartridge with a
new one.
The document glass of the
sender's machine is dirty.
Check with the sender
z
Image quality may be affected by a
problem of the sender's machine, not just
by a problem of the machine.
The resolution setting on
the sender's machine is
too low.
Check with the sender.
z
Image quality may be affected by a
problem of the sender's machine, not just
by a problem of the machine.
Symptom Cause Remedy
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