Troubleshooting and tips
The wireless connection to a net
work does not work
Thewireless connectiontoa networkdoes notwork
Cause Troub leshooting
The wireless component is switched off. ► Switch the w ireless component on (see
"
Switch ing the wireless components on and
off", Page 3 9).
The wireless component is switched on. Despite
this, the wireless connection to a n etwork does
not work.
► Check whether the wireless connection is
enabled by the software.
► Further information on using the wireless
component can be found in the help files.
Smart Card reader is not
recognized
Cause
Troubleshooting
Smart Card inserted incorrectly. ► Check to ensure that you have inserted your
SmartCard in the SmartCard re ader the right
way round.
► Check whether the Smart Card you are
using is supported. Your Sm art Card m ust
comply w ith the ISO standard 7816-1, -2,
-3 and -4.
Smart Card PIN forgotten
Cause
Troubleshooting
PIN forgotten ► If you are worki
ng in a network, contact your
system admini
strator, who can unlock your
system with a S
upervisor PIN.
Smart Card lost
Cause
Troubleshooting
Smart Card lost. ► If you are working in a netw ork, contact your
system administrator, who can boot your
notebook with a Supe rvisor Smart Card.
66 Fujitsu