GE CARESCAPE B850 - User interface issues

Troubleshooting
141
2106778-001
11.5.2 User interface issues
Display
Multiple monitors that are
connected to the same
network suddenly restart,
but do not resume normal
functionality within 90
seconds.
The hospital network may
have been incorrectly
configured, resulting in
network overload.
1. Temporarily switch the monitor from central
monitoring to local (bedside) monitoring by
disconnecting the LAN cables from the IX/MC
ports on the back panel of the monitor.
2. Contact your IT department or other
appropriate personnel in your facility
responsible for the network.
3. After the network issue has been investigated
and resolved, switch the monitor back into
central monitoring by reconnecting the LAN
cables to the IX/MC ports.
4. Ensure that monitoring and alarm function are
working correctly.
Unable to turn on the patient
monitor:
- The patient monitor
starts, but the start-up
sequence does not
advance beyond the GE
logo screen. Error
messages may appear to
the screen.
1. uDOM is missing or
loose.
2. uDOM software is
corrupted.
3. uDOM has
incompatible software.
1) Ensure that the uDOM is properly connected and
aligned to the connector in the CPU board.
2) Replace uDOM. Contact GE service for support.
3) Ensure that the attached uDOM has correct and
compatible software. Contact GE service for
support.
Webmin login screen
appears after the startup
screen,
There is no host software
in uDOM.
Transfer and activate host software to monitor, see
section 7.20 or replace the uDOM. Contact GE
service for support.
Problem Possible cause Recommended actions
The display is blank. The video display has no power. Verify that the display’s power indicator is
illuminated.
The patient monitor has no
power.
Verify that the power indicator on the
patient monitor is illuminated.
The video display is not properly
connected to the patient
monitor.
Verify that the correct cable connects the
video display to one of the two (or three)
video ports on the patient monitor.
The display was turned off via
the
On/standby button on the
monitor.
Press the
On/standby button on the
monitor.
Problem Possible causes Recommended actions