Diagnostics/Troubleshooting
7-16       LOGIQ V3/V5/V5 Expert – Basic Service Manual
5726264-100 English Rev.8
7-4-3 Common Diagnostics
7-4-3-1 Utilities
Provides two selections:
•  Disruptive Mode
Allows you to enable or disable disruptive mode 
troubleshooting.
•  System Shutdown
Allows for system shutdown from the diagnostic menu. 
Select to Restart System or Shutdown System. Also, select 
to retain Disruptive Mode or Not.
After submitting to restart or shutdown a confirmation 
screen gives one last chance to confirm or cancel the 
request.
7-4-3-1-1 Remote access
Remote access is a feature designed to enable OLE’s access to 
customer’s desktop remotely, service engineers don’t have to be 
on site to connect the physical dongle to exit to desktop, it’s 
doable remotely by using this feature.
1.  In the server side, select the system which the OLE would 
remotely connect to, and select Connect to device.
Figure 7-12. Connect to device
2. Select CSD to Connect. Then the OLE is remotely 
connected to the system.