9. Warranty and Worldwide Service
Page 190 DMS 2 Operating Manual
9. Warranty and Worldwide Service
Warranty
When used in accordance with the manufacturer’s written
instructions and under normal operating conditions, the
Krautkramer DMS 2 test instrument is conditionally guaran-
teed to be free from defects in material and workmanship for
a period of two (2) years from date of shipment.
Free
second year warranty requires that the instrument be
recertified by a designated Krautkramer Service Center or by
an authorized representative or distributor, within 13 months
of the date of purchase. A normal recalibration and re-
certification fee will apply. To assure ongoing memory
retention, yearly replacement of the Lithium battery by author-
ized GE Inspection Technologies, LP, service personnel is also
recommended.
All repair work will be made FOB Lewistown, Pennsylvania,
or at a Factory Trained Service Center as advised by GE
Inspection Technologies, LP., provided the defective unit is
returned properly packed with all transportation charges
prepaid. Any and all equipment replacement will be at the
sole discretion of GE Inspection Technologies, LP.
This warranty shall not apply to equipment subjected to
misuse or abuse, improper installation, alteration, neglect, or
accident. Excluded from this warranty are expendable items
such as transducers, interconnecting cables, and batteries.
Accessory items such as printers, etc. will be covered under
the original manufacturer’s warranty as given to GE Inspection
Technologies, LP.
This warranty is limited to the original purchaser and is not
transferable. No other warranty, expressed or implied, is
made.
Worldwide Service Centers
Every effort has been made to provide you with a reliable
Krautkramer product. However, should service become
necessary, GE Inspection Technologies, LP, has established
a number of Factory Trained Service Centers. See the list
below for the location of the nearest facility:
Manager of Customer Service
GE Inspection Technologies, LP
50 Industrial Park Road
Lewistown, PA 17044
Telephone: (717) 242-0327
Fax: (717) 242-7211
Telefax: (717) 248-7211
website: www.GEInspectionTechnologies.com
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