GE Analytical Instruments ©2006 DLM 14291 Rev. A
iv
Standard Limited Warranty
GE Analytical Instruments warrants its products (Sievers®, GE Analytical™ and
Leakwise™) against defects in materials and workmanship. GE Analytical
Instruments will, at its option, repair or replace instrument components that prove
to be defective with new or remanufactured components (i.e., equivalent to new).
The warranty set forth is exclusive and no other warranty, whether written or
oral, is expressed or implied.
Warranty Term
The GE Analytical Instruments warranty term is thirteen (13) months ex-works, or
twelve (12) months from installation or start up by GE Analytical Instruments
certified service personnel. In no event shall the standard limited warranty
coverage extend
beyond thirteen (13) months from original shipment date.
Warranty Service
Warranty Service is provided to customers through telephone support (1-800-255-
6964), Monday - Friday, from 8:00 a.m. to 5:00 p.m. (Mountain Time), excluding
all company and legal holidays. Telephone support is provided for troubleshooting
and determination of parts to be shipped from GE Analytical Instruments to the
customer in order to return the product to operation. If telephone support is not
effective, the product may be returned to GE Analytical Instruments for repair or
replacement. In some instances, suitable instruments may be available for short
duration loan or lease.
GE Analytical Instruments warrants that any labor services provided shall conform
to the reasonable standards of technical competency and performance effective at
the time of delivery. All service interventions are to be reviewed and authorized
as correct and complete at the completion of the service by a customer
representative, or designate. GE Analytical Instruments warrants these services for
30 days after the authorization and will correct any qualifying deficiency in labor
provided that the labor service deficiency is exactly related to the originating
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