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Non-operating conditions of the
power tailgate
• The power tailgate does not open
when the vehicle is in motion.
The chime will sound if you drive with
the tailgate opened. Stop your vehicle
immediately at a safe place and check
if your tailgate is opened.
• Operating the power tailgate more
than 5 times continuously could
cause damage to the operating motor.
If this occurs, the power tailgate
system enters into thermal protection
mode to prevent the motor from
overheating. In thermal protection
mode, the power tailgate will not
operate. If any of the power tailgate
buttons are pressed to try to open the
tailgate, the chime will sound 3 times
but the tailgate will remain closed.
Allow the power tailgate system
to cool for about 1 minute before
operating the system again.
Resetting the power tailgate
OJX1059268LOJX1059268L
If the battery has been discharged or
disconnected, or if the power tailgate
fuse has been replaced or removed, reset
the power tailgate by performing the
following procedure:
1. Put the gear in P (Park).
2. Press the power tailgate inner button
(A) and the power tailgate outer
button (B) simultaneously for more
than 3 seconds. The chime will sound.
3. Close the tailgate manually.
If the power tailgate does not work
properly after the above procedure,
have the system inspected by an
authorised Retailer of Genesis
Branded Products.
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