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A3: Other possible problems might be due to the network cable.
Try replacing your network cable. Test the network interface of
the product by connecting a local computer to the unit, utilizing a
standard Crossover (hub to hub) Cable. If the problem is not
solved the IPCam SECURE300 might be faulty.
Q: Why does the Power LED not light up constantly?
A: The power supply used might be at fault. Confirm that you
are using the provided power supply DC 5V for the IPCam
SECURE300 and verify that the power supply is well connected.
Q: Why does the Link LED not light up properly?
A1: There might be a problem with the network cable. To
confirm that the cables are working, PING the address of a know
device on the network. If the cabling is OK and your network is
reachable, you should receive a reply similar to the following
(…bytes = 32 time = 2 ms).
A2: The network device utilized by the IPCam SECURE300 is
not functioning properly such as hubs or switches. Confirm the
power for the devices are well connected and functioning.
Q: Why does the IPCam SECURE300 work locally but not
externally?
A1: Might be caused from the firewall protection. Need to check
the Internet firewall with your system administrator.
A2: The default router setting might be a possible reason. Need
to double check if the configuration of the default router settings
is required.
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