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Q: Why does a series of broad vertical white line appears
through out the image?
A: A likely issue is that the CMOS sensor becomes overloaded
when the light source is too bright such as direct exposure to
sunlight or halogen light. You need to reposition the IPCam
SECURE300 into a more shaded area immediately as this will
damage the CMOS sensor.
Q: There is bad focus on the IPCam SECURE300, what should
be done?
A1: The focus might not be correctly adjusted for the line of
sight. You need to adjust the IPCam SECURE300 focus
manually as described in Adjust IPCam SECURE300 Focus.
A2: There is no adaptor fitted with your C-type lens. If you have
previously changed the supplied CS-type lens, you may have
unintentionally installed a C-type lens without fitting the adaptor
first.
Q: Noisy images occur how can I solve the problem?
A1: The video images might be noisy if the IPCam SECURE300
is used is a very low light environment. To solve this issue you
need more lighting.
A2: There might be transmission interference make sure there
are no other devices on the network that will affect the
transmission.
Q: There is poor image quality, how can I improve the image?
A1: A probable cause might be the incorrect display properties
configuration for your desktop. You need to open the Display
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