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Service (Customer Care)
Gigaset SL910/910A / GBR/IRL / A31008-M2300-L101-1-7619 / appendix.fm / 23.08.2011
Version 4.1, 21.11.2007
Exclusion of liability
The display on Gigaset SL910H has a resolution of 480x320 pixels, which is achieved
with the aid of 460,800 control elements. Each pixel consists of three sub-pixels
(red, green, blue).
It may be the case that a pixel is incorrectly controlled or has a colour deviation. This
is normal and no reason for a warranty claim.
The following table shows the number of pixel errors that may occur, without lead-
ing to a warranty claim.
Checking base service information
You will need your base service information when you call our hotline.
Prerequisite: You are trying to establish an external call or are conducting an exter-
nal call.
¤ Briefly touch any point in the status bar to show the following service informa-
tion in the display.
1: Serial number of the base (RFPI)
2: IPUI (5-byte hexadecimal code)
3: Informs the service employees of the capacities of the base
4: Variant (digits 1 to 2),
Version of the phone's firmware (digits 3 to 5).
5: Device number of the base. This contains additional information for
the service employee.
6: Working hours counter, time of the last reset
7: Programming instruction ID
Authorisation
This device is intended for analogue phone lines in the UK and on the Irish network.
Country-specific requirements have been taken into consideration.
We, Gigaset Communications GmbH, declare that this device meets the essential
requirements and other relevant regulations laid down in Directive 1999/5/EC.
A copy of the 1999/5/EC Declaration of Conformity is available at this Internet
address:
www.gigaset.com/docs
Description Maximum number of permitted
pixel errors
Colour illuminated sub-pixels 1
Dark sub-pixels 1
Total number of coloured and dark sub-pixels 1