GRAPHTEC CS400 - Smudges Not Appearing in the Original Document Appear in the Scanned Data; The Image-Data Color Intensity Differs; The Document Length Differs from the Scanned Data Length

6 – 6 CS400/300
6. TROUBLESHOOTING PROCEDURES
6.9 Smudges Not Appearing in the Original Document Appear
in the Scanned Data
Cause Remedy
The image scanned has a glossy surface, Documents with a glossy surface should be
such as a photograph. scanned by placing them inside the carrier
sheet provided.
6.10 The Image-Data Color Intensity Differs
Cause Remedy
The scanner contains five contact image Adjust the color using the color-correction
sensors, the characteristics of which have function in the driver software provided.
been adjusted. However, some variation One adjustment method is to make similar
in color intensity may occur, depending colors all the same color.
on the type of document scanned.
The document scanned was creased Creased or curled documents should be
or curled. scanned by placing them inside the carrier
sheet provided.
6.11 The Document Length Differs from the Scanned Data
Length
Cause Remedy
Distance correction adjustments have After opening the Tools menu of the driver
been made to ensure scanning precision program (Scanning Master 21+) provided with
for a document of a different paper type. your scanner, select the Distance Correction
The scanning precision varies according function to adjust the precision.
to the type of document.