CS400/300 6 – 7
6. TROUBLESHOOTING PROCEDURES
6.12 Stripes or Moiré Patterns Which Are Not in the Original
Document Appear in the Scanned Data
Cause Remedy
The scanned document contains filled or Depending on the resolution selected, data that
shaded areas. is comprised of filled or shaded areas may be
scanned in as stripes or moiré patterns. This is
not due to a scanner malfunction.
Note, however, that the vividness of the stripe
and moiré patterns can be lessened by changing
the resolution, and that the driver software
included with your scanner (Scanning Master
21+) will help you to reduce the vividness of
the moiré patterns by using the Moiré Pattern
Removal Radius, the Moiré Pattern Removal
Strength and the Moiré Reduction settings in
the “Scan window/Adjustments” tab in cases
where you are scanning 24-bit colors.
6.13 After Scanning, Image Quality Drops
Cause Remedy
The scanner’s image scanning quality has Run the “Scanner Adjustment Program”
deteriorated. (see Section 5.6, “Calibration”), and perform
calibration.
Is the scanner properly grounded? Make sure that the scanner is grounded.
6.14 After Scanning, Image Data is Patchy
Cause Remedy
The scanner’s image scanning quality has Run the “Scanner Adjustment Program”
deteriorated. (see Section 5.6, “Calibration”), and perform
calibration.
You are using a carrier sheet with a color Don’t use the carrier sheet.
document. Or, set the document hold-down unit force to
“High”.
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