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Troubleshooting
If you have problems with your scanner, please refer to the following chart
for some suggestions that might help you eliminate the problem. If the
scanner is still not operating correctly after trying these tips, contact the
dealer where you purchased your scanner for assistance.
Problem Possible Cause Remedy
Poor
reception
Weak signals from
distant stations
Reposition radio for best reception
Attenuator in use on
weak signals
Check performance with and without
attenuator activated, use setting with
best reception
Strong signal
overload from
nearby transmitter(s)
Check performance with and without
attenuator activated, use setting with
best reception
Loose or defective
antenna
Inspect antenna and connectors and
correct any problems found
Incorrect modulation
mode selected
Ensure that the proper modulation
mode is selected for the type of
system that is being monitored
Scanner will
not power on
AC or DC power
supply not properly
connected
Check connection to AC or DC power
source
The keypad
does not work
The scanner may
need to be initialized
Follow steps below to initialize the
scanner
Scanner will
not scan when
SCAN key is
pressed
Possible “birdie”
frequency
programmed
Tighten squelch, apply attenuator or
lock out the “birdie” frequency
The scanner may
need to be reset or
initialized
Follow steps to reset/reinitialize the
scanner following this table
No channels
programmed, or
only one channel
programmed, or all
channels locked out
Ensure that the scanner has more
than one channel programmed and
enabled for scanning
SQUELCH control
is not adjusted
properly
Turn SQUELCH control clockwise
until scanning resumes
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