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Software loading failure
Symptom
The device fails in software loading.
Solution
To resolve the issue:
1. Verify that the physical ports are connected securely and correctly. If a port is not connected
securely, reconnect the port and make sure the connections are correct.
2. View the software loading process displayed on the HyperTerminal to check for errors. If an
error exists, correct the error.
For example, check for the following errors that might occur:
{ When you use XMODEM to load software, you select a baud rate other than 9600 bps, but
you have not reset the baud rate for the HyperTerminal.
{ When you use TFTP to load software, you entered an incorrect IP address, software name,
or TFTP serve path.
{ When you use FTP to load software, you entered an incorrect IP address, software name,
username, or password.
3. If the issue persists, contact H3C Support.
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