Hankscraft Runxin RevV4

Questions and Answers

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Tracy LopezAug 23, 2025
What to do if my Hankscraft Runxin Control Unit softener fails to regenerate?
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  Chris AndersonAug 23, 2025
  If your Hankscraft Runxin softener isn't regenerating, the issue could stem from a few causes. First, check for consistent electrical service to the unit. If the power supply is fine, the regeneration cycles might be set incorrectly, so try resetting them. In some cases, the controller itself may be defective, necessitating replacement. Lastly, a motor failure could also be to blame, requiring a motor replacement.
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Patrick BenderSep 5, 2025
What causes interrupted or irregular brine draw in a Hankscraft Runxin Control Unit?
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  Katherine AllenSep 6, 2025
  Interrupted or irregular brine draw in your Hankscraft Runxin control unit can be caused by several factors. The water pressure might be too low or not stable, so increase the water pressure. The injector could be plugged or faulty, so clean or replace it. There might also be air in the resin tank, so check and find the reason.
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Brian HernandezSep 4, 2025
Why does my Hankscraft Runxin Control Unit cycle continuously?
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  Matthew SolisSep 4, 2025
  Continuous cycling in your Hankscraft Runxin control unit can be caused by a few things. The signal to the locating PCB might be interrupted, so check the connection between the main PCB and the locating PCB. Alternatively, the controller itself could be faulty, requiring replacement. Foreign material in the drive gear can also cause this, so remove any blockage. Lastly, the time of regeneration steps might have been set to zero, so check the program setting and reset it.
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Douglas McgrathSep 2, 2025
What to do if my Hankscraft Runxin Control Unit drain flows continuously?
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  Kimberly FergusonSep 2, 2025
  If the drain of your Hankscraft Runxin control unit flows continuously, it could be due to an internal valve leak. Check and repair the valve body, or replace it if necessary. Another reason could be an interrupted power supply during backwash. In this case, adjust the valve to the service position or turn off the bypass valve and restart when power is restored.
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Michael SalasSep 1, 2025
What causes decreased capacity in Hankscraft Runxin Control Unit?
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  Megan JacksonSep 1, 2025
  Decreased capacity in your Hankscraft Runxin control unit can arise from several factors. Regeneration may not be occurring, so reset the regeneration parameters. The resin bed could be fouled, so increase the backwash flow rate and time, and clean or change the resin. The safety float may not be at the proper height, or the brine time may be low, so adjust the brine draw time and float height. The softener setting might not be proper, so re-test the water and change the valve parameters. The raw water quality may have altered, so regenerate the unit manually and then reset the regeneration cycle. Finally, the flow meter could be slow or stationary, so disassemble and clean the flow meter or replace it.
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Kristin GatesAug 30, 2025
Why am I experiencing pressure loss or iron in the conditioned water from my Hankscraft Runxin Control Unit?
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  Joshua GilbertAug 31, 2025
  Pressure loss or iron in your Hankscraft Runxin control unit's conditioned water can stem from several issues. There might be iron in the water supply pipes, so clean them. An iron mass could have formed in the softener, requiring you to clean the valve and add resin cleaning chemical, also increase the frequency of regeneration. A fouled resin bed could also be the culprit; check backwash, brine draw, and brine refill, and increase the frequency of regeneration and backwash time. If there's too much iron in the raw water, consider installing iron removal equipment before softening.
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Christina HughesAug 29, 2025
What causes excessive water in the brine tank of a Hankscraft Runxin Control Unit?
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  John FloresAug 29, 2025
  Excessive water in the brine tank of your Hankscraft Runxin control unit can be caused by several factors. The brine refill time might be too long, requiring you to reset the correct refilling time. There could be foreign material in the brine line, so you should clean it. Also, check for foreign material in the brine valve or a plugged drain line flow control; clean the brine valve and DLFC. A power outage during brine fill can also cause this, so put the valve in bypass and install a safety float in the brine tank. Lastly, the safety valve in the brine tank may have malfunctioned, requiring repair or replacement.
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breannaroseAug 28, 2025
How to correct the regeneration time on a Hankscraft Runxin Control Unit?
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  cobbdanielAug 28, 2025
  If the regeneration time on your Hankscraft Runxin control unit is incorrect, it could be due to the Time of Day not being set correctly. Check the program and reset the time of day.
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Charles ChristianAug 27, 2025
Why is my Hankscraft Runxin Control Unit using too much salt?
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  Mary TerryAug 27, 2025
  If your Hankscraft Runxin control unit is using too much salt, it could be due to an improper salt setting (brine refill time). Check the salt usage and salt setting, specifically the brine refill time. Another possible cause is excessive water in the brine tank. Please refer to problem no.6 for a solution.
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gilbertwilliamAug 25, 2025
How to fix a Hankscraft Runxin Control Unit that fails to draw brine?
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  Elizabeth JonesAug 25, 2025
  If your Hankscraft Runxin control unit isn't drawing brine, start by checking if the line pressure is too low and increase it if necessary. The brine line might be plugged, so try cleaning it. Also, inspect the brine line for leaks and replace it if needed. A plugged injector can also cause this issue, so clean or replace it. In some cases, there might be internal leakage, requiring you to replace the valve body. Check if the drain line is plugged and clean the drain line flow control. Finally, ensure that the BLFC, DLFC, and injector are properly sized.