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Harris HMX6801+B2/C2 - Common Problems and Suspected Failures; Pilot Lite Fails to Communicate with Installed Modules; Pilot Lite Does Not Find All Modules in Frame; Pilot Lite or CCS Software Application Not Responding

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HMX6801+B2/C2 and HMX6801+B4/C4 Installation and Operation Manual 81
Appendix B: Troubleshooting Tips
Common Problems and Suspected Failures
+ Pilot Lite Fails to Communicate with Installed Modules
Confirm that the following items are not the reason for the
communication failure:
Proper module slot has not been specified (+ Pilot Lite is not
communicating with the appropriate slot). See your FR6802+
Frame Installation and Operation Manual for more information on
slot identification.
COM port is used elsewhere (+ Pilot Lite is not communicating
with the correct COM port).
Actual Slot ID and Frame ID do not match with the two DIP switch
settings in back of frame (+ Pilot Lite is not communicating with
the appropriate slot and frame). See your FR6802+ Frame
Installation and Operation Manual for more information on Slot ID
and Frame ID DIP switch settings.
ICE6800+ module is installed in the frame (+ Pilot Lite control is
disabled if an ICE6800+ module is installed in the frame;
ICE6800+ modules are used for CCS control).
+ Pilot Lite Does Not Find All Modules in Frame
If a discovery is started too soon after frame power-up, + Pilot Lite will
not find all the installed modules. Refresh + Pilot Lite (File > Refresh),
and ensure that installed modules are fully powered-up first before
discovery.
+ Pilot Lite or CCS Software Application Not Responding
+ Pilot Lite and CCS applications cannot run on the same PC at the
same time. Both applications can be installed, but only one can be
opened at a time.

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