Introduction EPC9 Manual 9
Support Hotline
If you have any question, suggestion, or improvement, please contact HEKA’s
support team. The best way is to send us an e-mail or fax specifying:
• Your postal and e-mail address (or fax number)
• The program name:
E9SCREEN, PULSE, PULSEFIT, etc.
• The program version number:
v8.31, v8.50
• Your operating system and its version:
MacOS 7.6.1, MacOS 8.5,
Windows 98, Windows NT 4.0, etc.
• Your type of computer:
Mac PPC 8500, Pentium II 300 MHz, etc.
• Your acquisition hardware, if applicable:
EPC9, ITC–16, ITC–18
• Your amplifier, if applicable:
EPC9, EPC9 Double, Axon 200B, etc.
• The serial number and version of your EPC9, if applicable:
EPC9 single, version “920552 D”.
• The questions, problems, or suggestions you have
• Under which conditions and how often the problem occurs
We will address the problem as soon as possible.
HEKA Elektronik GmbH phone: +49 (0) 6325 9553 0
Wiesenstrasse 71 fax: +49 (0) 6325 9553 50
D-67466 Lambrecht/Pfalz e-mail:
support@heka.com
Germany web:
http://www.heka.com
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