Ethernet Printer Troubleshooting Procedures
If you are having trouble connecting to your Ethernet Printer or printing to it, you should
go through each of the following procedures.
Step Procedure
1 Follow the Verifying the Printer Connection procedure. See below.
2 Follow the Verifying the Printer IP address procedure. See below.
3 Follow the Verifying that your PC can access the Printer using the ping
command procedure. See below.
4 Verify that you are choosing the correct Printer Driver. (Note: The Driver
must match the model of the Printer.)
5 Verify that the port configuration of the PC Printer Driver is set to
communicate to the Printer over the correct IP address.
6 Follow the Printing a test page procedure.
DTC1000/4000/4500 Ethernet User Guide – Installation Guide L001411 (Rev.1.0)
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