© 2013 HID Global Corporation/ASSA ABLOY AB. All rights reserved.
DTC4500e Card Printer User Guide, PLT-01669, 1.0
4.1.3.4 Cleaning the Platen and the Card Feed Rollers
Perform this procedure approximately every 1000 prints to maintain a consistent print quality.
Note: The card feed rollers move the card throughout the print process. Rollers should be
kept clean to prevent card jams and card contamination. This cleaning process will ultimately
lead to better print quality and extended printhead life.
Step Procedure
1
Open the printer’s front cover, remove the print ribbon and close the front cover.
Remove all the cards from the printer’s input card hopper.
2 Use the cleaning card from the cleaning kit and remove the adhesive backing from both
sides of the card.
• If your printer has a magnetic encoder installed, be sure to leave the small liner strip on
top of the cleaning card in place.
• This small strip is needed to protect the magnetic head from the adhesives on the
cleaning card.
3
Insert the cleaning card into the single feed card slot until the card stops.
If your printer is equipped with a magnetic encoder, you must insert the cleaning card with
the printed side up and with the small liner strip towards the front of the printer.
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