Hitachi Advanced Server HA820 G2 User Guide 138
•
When installing or replacing hardware, Hitachi Vantara service providers cannot enable the
TPM or the encryption technology. For security reasons, only the customer can enable these
features.
•
When returning a system board for service replacement, do not remove the TPM from the
system board. When requested, Hitachi Vantara Service provides a TPM with the spare system
board.
•
Any attempt to remove the cover of an installed TPM from the system board can damage the
TPM cover, the TPM,
and the system board.
•
If the TPM is removed from the original server and powered up on a different server, all data
stored in the TPM
including keys will be erased.
•
When using BitLocker, always retain the recovery key/password. The recovery key/password is
required to complete Recovery Mode after BitLocker detects a possible compromise of system
integrity.
•
Hitachi Vantara is not liable for blocked data access caused by improper TPM use. For operating
instructions,
see the TPM documentation or the encryption technology feature documentation
provided by the operating system.
Installing and enabling the TPM 2.0 G2 option
Installing the Trusted Platform Module board
Preparing the server for installation
Procedure
1.
Observe the following warnings:
WARNING:
The front panel Power On/Standby button does not shut off system power.
Portions of the power supply and some internal circuitry remain active until AC power is
removed.
To reduce the risk of personal injury, electric shock, or damage to the equipment, remove
power from the server:
•
For rack and tower servers, remove the power cord.
WARNING:
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
2.
Update the system ROM.
Locate and download the latest ROM version from
https://support.hitachivantara.com/en/user/answers/downloads.html#hardware-download
3.
To update the system ROM, follow the instructions on the website.
a
.
Shut down the OS as directed by the OS documentation.
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