EDA10A Enterprise Tablet User Guide 75
MANAGE AND MAINTAIN THE
COMPUTER
Use this chapter to understand how to upgrade software, reset, and maintain the
computer.
About Software Updates and Cyber Security
Cyber security best practices include keeping your device apps and OS up to date.
To help, Honeywell offers maintenance patches, security updates and operating
system upgrades through our Honeywell Edge services.
Availability and cost depend on the following:
• Date of purchase of the device or software app.
• Warranty status.
• Service agreement status (devices) or Maintenance plan status (apps).
To learn more about Honeywell Edge Services, go to sps.honeywell.com and select
Services > Productivity > Support Services.
Software Downloads
Product support is available online through Technical Support. Software
downloads can be accessed through the Software Downloads portal. You will need
to create a login account for portal access. Additional information such as
purchased date, service agreement number, maintenance plan number, or
software license number may be required for downloads.
1. Go to honeywell.com/PSStechnicalsupport.
2. Create an account if you have not already created one.
Caution: Honeywell recommends routinely checking honeywell.com/
SPS-cyber-security for critical Cyber Security Notifications
and to download the latest Network and Security Guides.
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