HP 260 G2 User Manual

Solving power problems
Common causes and solutions for power problems are listed in the following table.
Power supply shuts down intermittently.
Cause Solution
If equipped with a voltage selector, voltage selector switch on
rear of computer chassis (some models) not switched to correct
line voltage (115V or 230V).
Select the proper AC voltage using the selector switch.
Power supply will not turn on because of internal power supply
fault.
Replace the power supply.
Computer powered o automatically and the Power LED ashes Red two times, once every second, followed by a two second
pause, and the computer beeps two times. (Beeps stop after fth iteration but LEDs continue ashing.)
Computer powered o automatically and the Power LED ashes red four times and then white two times.
Cause Solution
Processor thermal protection activated:
A fan may be blocked or not turning.
OR
The heat sink is not properly attached to the processor.
1.
Ensure that the computer air vents are not blocked and the
processor cooling fan is running.
2.
Open the access panel, press the power button, and see if
the processor fan (or other system fan) spins. If the fan does
not spin, make sure the fan cable is plugged onto the system
board header.
3.
If fan a plugged in and not spinning, replace it.
Power LED ashes Red four times, once every second, followed by a two second pause, and the computer beeps four times. (Beeps
stop after fth iteration but LEDs continue ashing.)
Computer powered o automatically and the Power LED ashes red three times and then white four times.
Cause Solution
Power failure (power supply is overloaded).
1.
If equipped with a voltage selector, check that the voltage
selector, located on the rear of the power supply (some
models), is set to the appropriate voltage. Proper voltage
setting depends on your region.
2.
Open the access panel and ensure the power supply cable is
seated into the connector on the system board.
3.
Check if a device is causing the problem by removing ALL
attached devices (such as hard drives or optical drives).
Power on the system. If the system enters POST, then power
o and replace one device at a time and repeat this
procedure until failure occurs. Replace the device that is
causing the failure. Continue adding devices one at a time to
ensure all devices are functioning properly.
4.
Replace the power supply.
5.
Replace the system board.
Solving power problems 53

HP 260 G2 Specifications

General

Tcase	- °C
Bus type	OPI
Stepping	D1
Tjunction	100 °C
Processor cache	2 MB
Processor cores	2
Processor family	Intel® Pentium®
Processor series	Intel Pentium 4000 series for Mobile
Processor socket	LGA 1356 (Socket B2)
Processor threads	4
Processor codename	Skylake
Number of QPI links	-
Processor frequency	2.1 GHz
Processor cache type	Smart Cache
Configurable TDP-down	10 W
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	2.0
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x4, 4x1
Thermal Design Power (TDP)	15 W
Number of processors installed	1
Maximum number of PCI Express lanes	10
Memory types supported by processor	DDR3L-SDRAM, LPDDR3-SDRAM, DDR4-SDRAM
Memory voltage supported by processor	- V
Memory clock speeds supported by processor	1866, 2133, 1600 MHz
Memory bandwidth supported by processor (max)	34.1 GB/s
Maximum internal memory supported by processor	32 GB
On-board graphics card ID	1916
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 510
Graphics card Open GL support	Yes
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.74 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	950 MHz
Number of displays supported (on-board graphics)	3
Processor code	SR2EX
Processor ARK ID	89611
Processor package size	42 X 24 mm
Supported instruction sets	SSE4.1, SSE4.2
Intel Secure Key Technology version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00
Memory slots	2x SO-DIMM
Internal memory	4 GB
Memory channels	Dual-channel
Memory clock speed	2133 MHz
Internal memory type	DDR4-SDRAM
Memory layout (slots x size)	1 x 4 GB
Sustainability certificates	EPEAT Gold, ENERGY STAR
Power supply	65 W
Audio chip	Realtek ALC221
Product type	Mini PC
Chassis type	Desktop
Product color	Black
Country of origin	China
HDMI version	1.4
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Thunderbolt 3 ports quantity	0
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Operating system installed	FreeDOS
HDD speed	5400 RPM
HDD interface	SATA
Storage media	HDD
Total storage capacity	500 GB

Weight and Dimensions

Depth	175 mm
Width	177 mm
Height	34 mm
Weight	1050 g