EasyManua.ls Logo

HP Elite Slice G2

HP Elite Slice G2
115 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Loading...
Maintenance and Service Guide
HP Elite Slice G2

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the HP Elite Slice G2 and is the answer not in the manual?

HP Elite Slice G2 Specifications

General IconGeneral
Bus typeDMI3
Processor cache6 MB
Processor modeli5-7500T
Processor threads4
Processor frequency2.7 GHz
Processor cache typeL3
Processor manufacturerIntel
Processor boost frequency3.3 GHz
Number of processors installed1
Configurable TDP-down frequency1.7 GHz
ECCNo
Internal memory8 GB
Memory clock speed2400 MHz
Internal memory typeDDR4-SDRAM
Maximum internal memory- GB
Memory layout (slots x size)2 x 4 GB
SSD capacityThe Solid State Drive's storage capacity in Gigabytes.
SSD interfaceNVMe
Storage mediaSSD
SSD form factorM.2
Total storage capacity128 GB
Intel Identity Protection Technology version1.00
Sustainability certificatesENERGY STAR
Discrete graphics card modelNot available
On-board graphics card modelIntelĀ® HD Graphics 630
Maximum on-board graphics card memory64 GB
Antenna type2x2
Bluetooth version4.2
Top Wi-Fi standardWi-Fi 5 (802.11ac)
WLAN controller modelIntel Dual Band Wireless-AC 8260
Ethernet LAN data rates10, 100, 1000 Mbit/s
USB 2.0 ports quantity0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity2
Chassis typeUSFF
Product colorBlack
Country of originChina
Audio chipConexant CX7501
Product typePC
Motherboard chipsetIntelĀ® Q170
Operating system installedWindows 10 IoT Enterprise
HP segmentBusiness
Power supply90 W
Weight and Dimensions IconWeight and Dimensions
Width165 mm
Height112 mm
Weight1520 g
Package depth596 mm
Package width203 mm
Package height273 mm
Package weight6670 g

Summary

Product Features

HP Elite Slice G2 Features

Overview of the Elite Slice G2's audio and conferencing capabilities.

Top Components

Identifies and describes the capacitive touch buttons on the Elite Slice G2.

Rear Components

Details the ports and connectors located on the rear of the Elite Slice G2.

Side Components

Lists and describes the ports on the sides of the Elite Slice G2.

HP Video Ingest Module

Describes the Video Ingest Module for Microsoft SRS and its limitations.

HP Wireless Display Module (Optional)

Details the optional Wireless Display Module for signal transmission to a transceiver.

HP Optical Disc Drive (ODD) Module (Optional)

Explains the optional ODD Module for adding optical drive functionality.

HP Slice VESA Plate (Optional)

Describes the optional VESA plate for mounting the Elite Slice G2.

Connecting or Removing Modules

Outlines the order of connecting additional modules to the Base Module.

Removing Modules

Provides step-by-step instructions for safely removing connected modules.

Connecting AC Power

Details how to connect the HP Cable and Port Cover for power supply.

Regulatory Information and Serial Number Location

Explains where to find serial and product ID numbers for support.

Illustrated Parts Catalog

Major Components

Identifies key internal components of the HP Elite Slice G2, including fan sink and speaker.

HP Cable and Port Cover

Lists the HP Cable and Port Cover as a component, not illustrated.

Keyboard Country Codes

Provides a table of country-specific codes for keyboards.

Modules (Whole Units)

Lists the various modules available for the HP Elite Slice G2.

Memory Modules and Processors

Details the specifications for memory modules and the types of Intel Core processors.

Adapters

Lists available adapters for connecting different types of displays and peripherals.

2.5-inch Solid-State Drives (SSD)

Lists available M.2 and 2.5-inch solid-state drives with their capacities.

Routine Care, SATA Drive Guidelines, and Disassembly Preparation

Electrostatic Discharge (ESD) Information

Explains the risks of ESD and how it can damage components.

Preventing Electrostatic Damage to Equipment

Provides precautions to prevent ESD damage to electronic components and accessories.

Personal Grounding Methods and Equipment

Details equipment like wrist straps and heel straps for preventing static electricity.

Grounding the Work Area

Outlines precautions for creating a safe, static-dissipative work environment.

Recommended Materials and Equipment

Lists recommended grounding equipment to prevent electrostatic damage.

Operating Guidelines

Provides guidelines to prevent overheating and prolong the computer's life.

Routine Care

General procedures for cleaning the computer's external components.

General Cleaning Safety Precautions

Lists essential safety precautions to follow before cleaning any computer component.

Cleaning the Computer Case

Provides step-by-step instructions for cleaning the exterior of the computer case.

Cleaning the Keyboard

Details procedures for cleaning the keyboard, including under the keys.

Cleaning the Monitor

Explains how to clean the monitor screen and body safely.

Cleaning the Mouse

Provides instructions for cleaning the mouse, including the ball and internal components.

Service Considerations

Lists important considerations before disassembling or assembling the computer.

Tools and Software Requirements

Lists the necessary tools and diagnostic software for computer servicing.

Screws

Advises on screw types and the importance of keeping them organized during disassembly.

Lithium Coin Cell Battery

Discusses the computer's coin cell battery, its function, and safety warnings.

Removal and Replacement Procedures - HP Elite Slice Base Module

Access Panel

Details how to remove and replace the access panel to reach internal components.

Memory

Covers memory module types, installation, and capacity, including dual-channel benefits.

Memory Module Specifications

Lists the required specifications for SODIMMs to ensure proper system operation.

Populating Memory Module Slots

Explains how memory modules are installed in slots and how the system operates in different modes.

Installing System Memory Modules

Provides step-by-step instructions for installing new memory modules into the computer.

2.5-inch Solid-State Drive (SSD)

Details the process for removing and installing 2.5-inch SSDs, including the drive cage.

Speaker

Provides instructions for removing and replacing the computer's internal speaker.

Base Module

Outlines the procedure for removing the Base Module from the Audio Module.

WLAN Module

Details how to remove and replace the WLAN module, including antenna connections.

RTC Battery

Explains the RTC battery's role and provides instructions for its replacement.

Ambient Sensor

Describes how to remove and replace the ambient sensor located on the system board.

Fan Sink

Provides steps for removing and replacing the fan sink, including thermal grease precautions.

M.2 PCIe Solid State Drive (SSD)

Details the procedure for removing and installing M.2 PCIe SSDs.

Processor

Provides detailed instructions for removing and installing the CPU, emphasizing pin handling.

System Board

Outlines the comprehensive steps for removing the system board, including disconnecting components.

Updating SMBIOS Information

Explains how to reprogram SMBIOS information after system board replacement using Computer Setup.

System ID Setup Page

Details the fields and their purpose within the System ID setup page in BIOS.

System Board Callouts, Front

Identifies front-side components and their labels on the system board.

System Board Callouts, Rear

Identifies rear-side components and their labels on the system board.

Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Lists the various functions that can be performed using the Computer Setup utility.

Using Computer Setup (F10) Utilities

Explains how to access and navigate the Computer Setup Utilities menu.

Computer Setup-Main

Describes options within the Main menu, including system information and diagnostics.

Update System BIOS

Details how to update the system BIOS using various sources like HP.com or USB.

Change Date and Time

Explains how to adjust system date and time settings.

System IDs

Covers setting asset tracking numbers and ownership tags.

Replicated Setup

Describes backing up and restoring system configuration settings to a USB device.

Save Custom Defaults

Explains how to save current system configuration settings as custom defaults.

Apply Custom Defaults and Exit

Applies custom default settings after rebooting.

Apply Factory Defaults and Exit

Restores factory system configuration settings after rebooting.

Ignore Changes and Exit

Exits Computer Setup without saving any changes.

Save Changes and Exit

Saves changes to system configuration and exits Computer Setup.

Computer Setup-Security

Details security options like BIOS administrator and power-on passwords, and TPM settings.

BIOS Sure Start

Explains BIOS Sure Start features like verifying boot blocks and data recovery policies.

Trusted Execution Technology (TXT)

Covers enabling TXT and its prerequisites.

Hard Drive Utilities

Explains DriveLock and Secure Erase features for hard drive security.

System Management Command

Allows authorized personnel to reset security settings.

Restore Security Settings to Factory Defaults

Resets security devices and BIOS passwords to factory defaults.

Computer Setup-Advanced

Covers advanced settings for display language, power-on, boot options, and UEFI/legacy boot order.

Secure Boot Configuration

Explains Legacy Support and Secure Boot settings, including key management.

System Options

Covers processor features like Turbo-boost, Hyperthreading, Virtualization Technology, WLAN/BT, and SSD settings.

Built-In Device Options

Manages settings for integrated devices like LAN Controller, Wake On LAN, Video Memory, USB/Bluetooth, and Audio.

Port Options

Allows hiding specific ports from the OS, USB Legacy Port Charging, and USB Type-C charging.

Restrict USB Devices

Specifies which categories of USB devices are enabled.

USB Type-C Controller Firmware Update

Prevents BIOS from updating Type-C controller firmware.

Option ROM Launch Policy

Controls loading of Legacy Option ROMs or UEFI drivers.

Power Management Options

Manages Runtime Power Management and Extended Idle Power States.

S5 Maximum Power Savings

Reduces system power in the S5 (off) state.

SATA Power Management

Enables/disables SATA bus and device power management.

PCI Express Power Management

Allows PCI Express links to use low power states.

Power On from Keyboard Ports

Enables keyboard key presses to power on the system.

Unique Sleep State Blink Rates

Provides visual indication of sleep states via LED blink patterns.

Remote Management Options

Covers Active Management (AMT), USB provisioning/redirection, SOL emulation, and watchdog timers.

Recovering Configuration Settings

Explains how to save and restore computer configuration settings using the F10 utility.

Troubleshooting Without Diagnostics

Safety and Comfort

Guidelines for creating a safe and comfortable work environment.

Before You Call for Technical Support

Essential checks and steps to perform before contacting technical support.

Helpful Hints

General suggestions to resolve computer, monitor, or software issues.

Solving General Problems

Addresses common issues like system lock-ups, incorrect date/time, no sound, and poor performance.

Solving Power Problems

Common causes and solutions for computer power-related issues.

Solving Audio Problems

Troubleshooting steps for sound issues like cuts, low volume, or no sound.

Solving Keyboard and Mouse Problems

Addresses issues with keyboard input, mouse movement, and connectivity.

Solving Hardware Installation Problems

Resolves issues when adding or removing hardware and device recognition.

Solving Network Problems

Troubleshoots network connectivity issues, driver problems, and status lights.

Solving Memory Problems

Addresses issues related to memory installation, count errors, and system boot failures.

Solving USB Flash Drive Problems

Troubleshoots issues with USB flash drives not being recognized or not booting.

Solving Internet Access Problems

Guides on resolving internet connectivity issues, browser setup, and ISP problems.

Solving Software Problems

Addresses common software issues, application errors, and driver conflicts.

POST Error Messages and Diagnostic Codes

POST Numeric Codes and Text Messages

Lists POST errors with numeric codes and text messages, and recommended actions.

Interpreting System Validation Diagnostic Codes

Explains how to interpret patterns of blinking LEDs and beeps during system startup.

Password Security and Resetting CMOS

Resetting the Password Jumper

Provides steps to clear system passwords by manipulating the password jumper.

Clearing and Resetting the BIOS

Explains how to reset BIOS settings to default using the CMOS button.

Using HP PC Hardware Diagnostics

Using HP PC Hardware Diagnostics Windows

Details how to use the Windows-based utility for hardware diagnostics.

Downloading HP PC Hardware Diagnostics Windows

Instructions for downloading the diagnostic tool from HP support websites.

Installing HP PC Hardware Diagnostics Windows

Steps to install the downloaded diagnostic software on the computer.

Using HP PC Hardware Diagnostics UEFI

Explains how to use the UEFI version for diagnosing hardware issues outside the OS.

Starting HP PC Hardware Diagnostics UEFI

Guides on initiating diagnostic tests from the UEFI environment.

Downloading HP PC Hardware Diagnostics UEFI to USB

Instructions for creating bootable USB media for UEFI diagnostics.

Downloading HP PC Hardware Diagnostics UEFI by Product Name

How to download UEFI diagnostics using product name or number.

Using Remote HP PC Hardware Diagnostics UEFI

Explains remote diagnostics execution and results upload.

Downloading Remote HP PC Hardware Diagnostics UEFI

Instructions for downloading remote diagnostic tools.

Downloading Latest Remote HP PC Hardware Diagnostics UEFI

Steps to get the most recent version of remote UEFI diagnostics.

Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name

How to download remote UEFI diagnostics using product identifiers.

Customizing Remote HP PC Hardware Diagnostics UEFI Settings

Guides on configuring unattended diagnostics and result storage.

Backing Up, Restoring, and Recovering

Using Windows Tools

Explains using Windows built-in tools for backup, restore points, and recovery media.

Using HP Recovery Manager to Create Recovery Media

Guides on using HP Recovery Manager to create bootable recovery media.

Creating Recovery Media

Provides steps for creating recovery media using HP Recovery Manager.

Using HP Cloud Recovery Download Tool

Instructions for creating recovery media using the HP Cloud Recovery tool.

Restoring and Recovery Options

Overview of options for restoring, resetting, and refreshing the computer.

Restoring Using Windows Tools

Details Windows options for restoring, resetting, and refreshing the system.

Restoring Using HP Recovery Manager and Partition

Explains restoring the computer to factory state using HP Recovery Manager or partition.

Recovering Using HP Recovery Manager

Steps to recover the computer to factory state using HP Recovery Manager software.

Recovering Using HP Recovery Partition

How to perform system recovery using the HP Recovery partition.

Recovering Using HP Recovery Media

Steps to recover the system using HP Recovery media.

Changing the Computer Boot Order

Explains how to modify the boot order in BIOS to select startup devices.

Removing the HP Recovery Partition

Instructions for removing the recovery partition to free up hard drive space.

Power Cord Set Requirements

General Requirements

Lists requirements for power cords applicable to all countries, including agency approval and wire specs.

Country-Specific Requirements

Details country-specific requirements for power cord sets and fittings.

Statement of Memory Volatility

Nonvolatile Memory Usage

Describes types of nonvolatile memory, their purpose, and how data is stored/protected.

Current BIOS Steps

Provides steps to restore nonvolatile memory, potentially clearing personal data.

Questions and Answers

How can BIOS settings be restored?

Explains how to reset BIOS settings to factory defaults.

What is a UEFI BIOS?

Defines UEFI BIOS and its differences from legacy BIOS.

Where does the UEFI BIOS reside?

Explains that UEFI BIOS resides on a flash memory chip.

What configuration data is stored on DIMM SPD?

Details the type of configuration data stored on the DIMM Serial Presence Detect (SPD) module.

What is meant by Restore nonvolatile memory?

Clarifies that this refers to clearing RTC CMOS memory containing configuration data.

How can BIOS security be reset?

Explains how to reset BIOS security to factory defaults and erase data.

Resetting Custom Secure Boot Keys

Steps to clear Custom Secure Boot Keys, separate from BIOS security reset.

Using HP Sure Start (Select Models Only)

Information on HP Sure Start technology for BIOS monitoring and restoration.

Specifications

Dimensions

Provides the physical dimensions of the computer in both U.S. and metric units.

Approximate Weight

States the approximate weight of the computer.

Temperature Range

Details the operating and non-operating temperature limits for the computer.

Relative Humidity (Noncondensing)

Specifies the operating and non-operating relative humidity levels.

Maximum Altitude (Unpressurized)

Lists the maximum operating and non-operating altitudes.

Power Supply Specifications

Details the power supply's operating voltage range, rated voltage, and line frequency.

Related product manuals